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Fixing Your Printer When It Doesn’t Pick Up Paper

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Learn what to do if your HP Officejet 2620 printer does not pick up or feed paper from the input tray when you do have paper loaded, and an Out of Paper error message displays on the printer's control panel or on your computer.

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Sometimes you need some help to get the best out of your HP products. HP Support created these videos to help answer questions, troubleshoot problems, and even give you some expert tips on your HP Products.

Learn how to troubleshoot print quality problems for a variety of HP Inkjet printers.

This video shows new and updated features in Windows version 8.1. Learn how to find the free Windows 8 update. Learn new options for customizing the Start screen, using the new Start button, using the Search feature, and using the Snap View feature.

This video shows you how to setup and register your HP ePrint account on hpeprintcenter.com. When you register at the HP ePrintCenter, you can customize ePrint settings, view and manage your ePrint print jobs, and add print apps to your printer.

Learn what the differences are between applications, drivers, updates, utilities and firmware.

Learn the essentials of setting up a home wireless network.

Learn how to find the model number, product number, and serial number on your HP printer.

Watch a short video to help you decide if you should install a full driver or a basic driver in your Multifunction HP LaserJet printers or All-in-Ones.

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